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advice of texting costs with Vodafone


rockofcashel

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Joined
Jan 23, 2005
Messages
7,956
Website
www.sinnfein.ie
Can I just ask board members here if they could maybe explain something to me about texting on the Vodafone network.

For the moment, if people who know could explain what is happening rather than discussing price plans and relative merits of one network against the other would be a help.

Anyways, I am a Vodafone customer on a contract with them (Perfect Fit 100), which I usually stay in and around the 30 euro per month, give or take a few euro, but I have just got a horrendous bill from them.

On closer investigation of the bill, it seems that I am being charged up to five or six times, for the same text sent.

I asked a friend, and he said it is to do with the number of words/characters in the text, rather than just a per text cost price.

I looked at my texting function, and there is a little number on the top of the screen which shows 160 (1). I have noticed that change when writing long texts, but had no idea what it meant (until now it seems)

Can someone therefore explain to me, do texts get charged on a per text basis, or on a per word/character basis ?

If it is the latter, can someone point out a link to any Vodafone page where it says it is charged per word/character, because it seems i've been paying 50/60 cent for some texts

I think this is crazy, any help would be appreciated
 

Rosmuc

Well-known member
Joined
Apr 20, 2008
Messages
687
doesnt anyone know about this ?
Yep Rock,one page which is your small 1 on the top, if you have a long text which is say 3/5 you get charged for 3 texts. I have a solution my Tipp friend. Re-join SF and get elected, we'll throw in a free phone for you. :)
 
B

Boggle

Its not per character - its per message (or page if its easier to think of it that way).

Basically, each text or page has something like 160 characters. When you go beyond that it does not refuse to type any more, instead it adds another page in the form of a second (3rd, 4th, etc) text message (you'll notice the characters counting down until they reset to 160-2 to signify that your on the second page).

You'll notice when you get long messages delivered that sometimes the phone shows an "updating message" message. This is the second and subseuent pages being sent to your phone and being added to the message in your inbox.

Hope that helps.
 

Barnacle

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Joined
Sep 15, 2009
Messages
854
A friend of mine something like that to once too. It was when I received a text from a store that I am signed up with. Well, the text came in and when I open it, it updates half way thorough. He said that they are charged on the double for that text as I opened it quickly. I thought it was odd and frankly did not believe him, thought he was winding me up as he is a bit of a messer.
 

gijoe

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Joined
Jul 26, 2010
Messages
15,419
doesnt anyone know about this ?
If you go over the 160 characters it is 2 texts and over 320 characters 3 texts etc. Unless you were sending full articles as texts I do not know how this explains the number of times you were charged. Did you perchance send the same text to several people?
 

seabhcan

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Joined
Sep 3, 2007
Messages
14,327
A SMS is limited to 160 characters. Many modern phones overcome this limit by breaking long messages into several sms messages and then stitching them back together at the other end.

The Network treats each sms as a unit and doesn't know or care if they were part of the same long message. So that is why vodafone is charging you several times for what you think is a single message.

(I am on prepay meteor, and top up by more than 20 euro a month, so I never pay for any texts to Irish numbers. You should try it)
 

constitutionus

Well-known member
Joined
Feb 19, 2007
Messages
23,330
i get a similar deal on 3.

top up by 20 or more and ya get 3000 free texts and 3000 mins talk at the weekend.

i used to be with vodafone but switched as frankly for ready to go it was too expensive
 

Keith-M

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Joined
Jul 24, 2007
Messages
15,779
Website
www.allkindsofeverything.ie
Don't you get free web texts? I send about 5 texts a month when mobile and about 100 free web texts from either my home or work networks. I NEVER text when I'm out socially as I think it's bad manners.
 

rockofcashel

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Joined
Jan 23, 2005
Messages
7,956
Website
www.sinnfein.ie
the shower of fupping thieves, I am changing over tomorrow..

ok, whats the best network provider and price plan
 

euroboy

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Joined
Jul 8, 2008
Messages
323
I'm afraid those long messages are billed as multiple texts.

I have vodafone prepaid, buy 400 texts for 20euro.

When I open up a new message it shows 1000/1, as I type the 1000 figure falls, after 160 characters it goes to 840/2, 680/3 etc. Even though I send it as one long message, i'm deducted for multiple messages.

Vodafone have recently changed their 'free' roaming allowance to the UK on vodafone passport. Now they only allow 500 mins per month free, after that your charged the 79c passport fee.

What is funny is that vodafone(and o2) are very quick to send me advertisting messages or to friends on billpay(thanking them for payment), but they aren't so quick to text about changing terms and conditions.

Like increasing the minimum charge on Say More for Less, or the tariff per minute( from 3c to 8c per minute at lowest rate).
 

'orebel

Well-known member
Joined
Nov 13, 2009
Messages
20,538
the shower of fupping thieves, I am changing over tomorrow..

ok, whats the best network provider and price plan
I didn't think vodafone did this. Don't think they used to. I know meteor do it and it annoyed the hell out of me. You can set your phone to limit your sms to the 160 characters.
I have used all the main networks. (I don't use the internet on the phone so if you do the following might not be relevant)
Vodafone- great coverage - way too pricey

Meteor- Shyte coverage - great price

O2- Very good coverage - reasonable prices
 

gijoe

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Jul 26, 2010
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