- Jun 9, 2013
The two employees created the appearance of racial bias with what they did whether they meant it or not, and violated company policy doing so regarding closing rules regardless of anyone's race or other factor.
That said, the black woman took it as such and happens to work in a field that addresses such things and went public about it. That's again why you have to mind how you conduct your business as an owner and employees...you don't know who is entering your doors.
As stated in my last post, the bakery did in fact get sucked into the drama and theatrics of being accused of being a racist bakery in an effort to quash it, including virtue signalling. That in turn brought in the 'Alt-Right' scum to troll the situation. They should have done what I said in that post for handling these soapbox drama PR problems.
One thing not mentioned, maybe you did, you don’t bloody well tell a late customer it’s too late if you want to convey a positive attitude to customers, selling a cake or coffee is zero in the context of cleaning up. Retail is selling. It’s the whole point. Of the business. I can’t recall how many last pints for the road I had to serve myself. Otherwise my mother would have been out of business. Closing hour being a moving target because laws meant nothing. Stick to the law and you’d have no custom. Depending on where you were in Ireland, of course.